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Distinct Post > World > Middle East > “There is no cyber-attack situation,” Turkish Airlines says the technical issue is fixed.
there-is-no-cyber-attack-situation-turkish-airlines-says-the-technical-issue-is-fixed
Middle EastTech

“There is no cyber-attack situation,” Turkish Airlines says the technical issue is fixed.

Henry Ortiz Published November 2, 2023
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A technical glitch that canceled all flights departing from Turkey’s largest city of Istanbul on Wednesday is now fixed and operations are returning gradually to normal, Turkey’s flag-carrier Turkish Airlines spokesperson Yahya Ustun said on social media platform X, formerly known as Twitter.

He denied speculation on social media that the issue had been caused by a cyber-attack. “There is no cyber-attack situation,” he said.

ℹ
There are interruptions in our systems due to general malfunctions in the information technology infrastructure.

For this reason, our flights scheduled to depart from Istanbul Airport (IST) and Sabiha Gökçen Airport on November 1st, between 19:00 – 22:00 (LMT) have been… pic.twitter.com/TLeoJyeRxk

— TK HelpDesk (@TK_HelpDesk) November 1, 2023

Reservation changes will be made free of charge and unused tickets will be refunded without any deductions due to the technical disruption, Turkish Airlines said in a statement on its website.

“No-show penalty will not be charged to passengers who have not yet taken action even though their flight time has passed,” the statement said.

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